"IT Plus Care" is the un-matched warranty provided to clients, when the vehicles are bought. As a Japan-based company, IT Plus Japan pays special interest when selecting vehicles from auctions by inspecting them physically and ensuring the superior quality. As a result, the company is confident to provide extended warranties to its' vehicles. In case of a highly unlikely warranty claim, IT Plus Japan is in a position to deliver necessary spare parts etc. to clients' door-step.
IT Plus Japan Vehicle Warranty
Dear Valued Customer,
We thank you for purchasing the vehicle from IT PLUS Japan.
We hope you will enjoy driving your new car & wish you happy and trouble free driving.
Vehicle warranty is applicable as follows:
- Brand new vehicles - Three years or 100,000 Km whichever occurs first.
- Re-conditioned vehicles - Two years or 50,000 Km whichever occurs first.
- We are pleased to offer you Five labour - free services.
*Terms & Conditions Apply
Three year Hybrid Battery Warranty
Exclusive warranty on your Hybrid vehicle battery will be effective from the year of Manufacture the vehicle, for a period of three years or 100,000 Km, whichever occurs first. A Hybrid batery will be replaced only ONCE, under the following conditions:
- For manufacturing defect only.
- The battery should not be accident, misuse, opened, removed, or tampered with.
- External damages cased by accident, misuse, use of vehicle under unusual conditions, modifications to the vehicle causing the battery or the protective cover to result in leakages or the influx of external substances will deem the warranty with immediate effect.
- Any issue pertaining to the Hybrid battery should be immediately informed to IT PLUS Care Center in Japan.
Service & Maintenance
You are kindly requested to contact our service centre for all maintenance requirements & make a booking in advance.
No. 161, Dehiwala Rd,
IT Plus Care Center
Tokyo - 185-0011
Tel : +81-50-6861-6609
IT Plus Japan Private Limited
Level 37, West Tower, World Trade Center,
Colombo 01, Sri Lanka
General Line : +94-11-749-4165
Help Desk : +94-11-749-4166
Fax : +94-11-745-0746
Warranty Terms & Conditions
- The Validity period of the warranty is limited to two years or 50,000 Km for re-conditioned & three years of 100,000 Km for brand new vehicles whichever occurs first.
- The warranty coverage is limited to repair & replacement of parts accepted to be defective, at the sole discretion of IT PLUS Japan.
- The warranty will only cover technical defects of the Engine & Transmission, system of the vehicle.
- The warranty will be applicable only if the vehicle has undergone periodic maintenance & serviced at the recommended service interval. (5000 Km)
- Warranty excludes cover of the following:
- All oil seal
- Lubricants/Coolant, antifreeze
- Injector nozzels
- Rubber & Plastic components
- Battery & Electrical components
- The warranty does not cover damages caused by accidents, improper maintenance, misuse, use of vehicle under unusual conditions, such as motor race or rallies & modifications carried out on the vehicle.
- The damages caused by external influences such as chemical pollution, acid rain, sand, salt, stones and road hazards, floods, fire or disasters whetever due to human fault, negligence of act of God, are not covered under the warranty.